General Terms of Sale
Ateliers 360 Éducation — Educational workshops
Article 1: Identification
Ateliers 360 Éducation, a simplified joint-stock company based in Metz (Grand Est), operated by Nathan Imogo Imogo. SIREN [to complete]. Contact: contact@ateliers360.fr | Phone: +33 6 19 22 62 94.
Article 2: Scope
These General Terms of Sale apply to all services offered by Ateliers 360 Éducation: educational workshops, training cycles, conferences and pedagogical support, as well as Passerelle Jeunesse services in after-school care, educational leisure and camps. Any order implies unconditional acceptance of these terms.
Article 3: Services
Ateliers 360 Éducation provides three complementary activity areas. Ateliers 360 Éducation: educational workshops in science, digital technology, robotics, AI, digital citizenship, training cycles, hackathons, trainer training and conferences.
Article 4: Quote and order
Every service is subject to a written quote valid for 30 days. The order becomes firm upon receipt of the signed quote with the mention 'Bon pour accord' and, where applicable, the agreed deposit.
Article 5: Prices
Applicable prices are those shown in the accepted quote or current pricing page, expressed in euros including all charges. Ateliers 360 Éducation workshops, cycles and packs are priced according to format, duration, materials and travel. Passerelle Jeunesse services are priced according to the nature of the support, duration, frequency and specific constraints. The company applies the tax regime applicable to its services.
Article 6: Payment terms
A deposit of 30% is required for amounts over €500. The balance is due upon receipt of the invoice, within 30 days net. Late payments incur legal penalties at the statutory rate plus 5 points, and a fixed indemnity of €40.
Article 7: Service conditions
For workshops, the client must provide a suitable space, a local contact person, necessary information and authorizations for minors. For Passerelle Jeunesse services, the client or legal guardian must provide before confirmation: the young person's identity, legal guardians, emergency contacts, schedule, useful instructions and any information required for safety and the smooth running of the support.
Article 8: Cancellation and rescheduling
For workshops: more than 7 days in advance, no penalty; between 48 hours and 7 days, 30% of the service price; less than 48 hours, 50%; same day, 80%. For Passerelle Jeunesse services, late cancellations may lead to invoicing of reserved time, incurred expenses and non-recoverable costs. If Ateliers 360 Éducation cancels, unused amounts are refunded in full or the service may be rescheduled by agreement.
Article 9: Intellectual property
All educational materials remain the exclusive property of Ateliers 360 Éducation. The client receives a non-exclusive right to use the materials only for the duration and purpose of the service. Participant creations belong to their authors.
Article 10: Liability
Ateliers 360 Éducation holds professional liability insurance. It cannot be held liable for damages resulting from the client's fault, a participant's fault, a third party, incomplete information provided before a Passerelle Jeunesse service, or force majeure.
Article 11: Data protection
Data processing complies with GDPR and French data protection law. Because Passerelle Jeunesse services may involve minors, some data required for safety and organization may be collected under a minimization principle. Data is kept only as long as necessary for the related purposes and is never transferred to third parties for commercial purposes.
Article 12: Confidentiality
Each party agrees not to disclose confidential information exchanged during the service. This obligation continues for two years after the end of the service.
Article 13: Applicable law and disputes
These terms are governed by French law. In case of dispute, the parties will first seek an amicable solution within 30 days. Failing that, the competent courts shall apply.
Article 14: Miscellaneous
If any clause is declared null or unenforceable, the remaining clauses remain in force. Ateliers 360 Éducation reserves the right to amend these terms. The applicable version is the one in force on the signature date of the quote.